A California man was horrified after reportedly finding pieces of Cinnamon Toast Crunch cereal within his bag of shrimp chips.
The discovery was made by Jason Phan who tweeted a photo of what appeared to be cinnamon sugar cereal squares mixed in among his shrimp chips. The photo quickly lead to other Twitter users wondering how the odd addition was able to make it into a bag.
“I was shocked when I first pulled them out of the bag,” said Phan. “Who would want to eat gross sugar-saturated cereal along with their delicious shrimp chips?”
From the photo, the cereal appeared to have been seasoned and baked along with the reset of the chips, suggesting that Cinnamon Toast Crunch had somehow made its way into the snack during production.
Calbee, the manufacturer of the shrimp chips, responded by issuing an apology to Phan and offering to replace the bag. The company also issued a public statement on Twitter saying it would investigate the issue.
“We take great pride in the quality of our snack products. Potential outside contamination is something we take very seriously,” the statement read. “We will be investigating this matter at our facilities and with our distribution partners to ensure such an incident does not happen again.”
Phan says he is appreciative of Calbee’s response and professional manner in addressing the issue.
“I wasn’t sure if they were even going to believe me at first. I was worried they might claim that the Cinnamon Toast Crunch was just an accumulation of salt or something,” said Phan. “Mistakes happen, I get it. It’s how you respond that makes the difference.”
The incident has not deterred Phan who says he will continue to eat shrimp chips as one of his favorite snacks, although he did admit that he had lost some of his appetite for breakfast.